Frequently Asked Questions
Everything you need to know about shopping with Express
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Returns can be processed through our online portal or at any physical Express location.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 30 minutes of placement by contacting our customer service team.